MERCH FAQ
How do i contact Nightstalker Merch?
If you have a question or a concern about your order or another store inquiry, we encourage you to open up a Customer Support ticket. Through this feature, we are able to keep better records of interactions with customers and are therefore able to provide better customer service.
You may also submit questions, concerns, or other inquiries concerning merchandise via email at info@nightstalkerband.com or merch@nightstalkerband.com.
How Do I Order Merchandise From The Nighstalker Store?
You can visit the merch store page and from there choose whatever product you want. Follow the on screen instructions in order to finish the purchase.
Does the Nightstalker Merch offer audio downloads?
As we do not offer direct digital downloads from our site, you can visit our bandcamp though the product page and purchase any digital copy from there.
How Do I Change My Shipping Address?
You can change your shipping address both from your account page or before the purchase when you put your billing information in the checkout form.
What Kinds Of Payments Are Accepted At The Nighstalker Store?
We accept paypal with all the associated banks that accept it and direct bank transfer.
How Are Shipping Charges Calculated?
The shipping charges are calculated with a weight factor based on our associated courier company price table.
How Long Will It Take To Receive My Order?
We send the purchases on our courier as soon as the next day of the purchase in most cases. From there it depends roughly on the courier but approximately it takes between 1-2 weeks.
How Will I Know If My Order Has Shipped And How Do I Check The Status Of My Order?
You can check the status of your order directly from your account page.
Will Sales Tax Be Applied To My Order?
All prices in the site are VAT included.
How Do I Ship An Order To A Friend Or Relative?
On the checkout form please choose send to a different address and from there not down all the required information.
If I Cannot Find A Particular Item On Your Site, Is It Available For Purchase?
If you cannot find a product in the store most probably it is out of stock. You can always send as a message and ask about the particular product.
I Found The Item I Want, But My Size Isn’t Available. Will It Be Available Soon?
We frequently print apparel products and update the current sizes in our store. If you do not find a matching size please do not hesitate to contact us and ask us for more information.
Can I Cancel My Order Once It Has Been Placed?
Yes you can cancel your order either in the account section or by sending as an email.
GENERAL FAQ
How Do I Book Nighstalker for a Live?
Tickets are available through our ticket dispensers. Please follow us on facebook for more information regarding each show tickets.
How Do I Book an Interview with Nighstalker?
For interviews you can send us an email though our contact us page and from there we can set up a meeting.
When will Nighstalker play in my city?
You can view our latest tour dates both on our social media and in the tour section of the website.
How much are tickets?
The price of the tickets depends on different factors like the location, venue etc. Tickets are not the same so follow us for information for each of our tours.
What does TBA mean?
TBA stands for To Be Announced. When some dates are not clear for a tour we will announce the dates later on.
Can I Submit content to Nightstalker Website?
You can send us your related content/photos/videos with a mail and we can talk about everything.
How Can I Stay Tuned to Nighstalker News?
General FAQ We regularly post on our social media information about our latest tours news and events. Follow us on social media and stay tuned.
